Last Updated: June 2026

Bijli Privacy Policy – Our firm commitment to protecting your personal data

Bijli believes your privacy is a fundamental right. In this policy, we clearly explain what data we collect, why we collect it, and how we keep it secure. Please take a moment to read it in full.

Version: 2.4 | Effective: 1 June 2026 | Language: Bengali (bn-BD)
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Bijli Data Protection

Your data is completely safe with us.

256-Bit SSL Encryption Active
Selling data to third parties is prohibited
Data Stored on Secure Servers
Nothing without user consent
Delete your data at any time

Bijli's Six Core Principles of Privacy Protection

How we respect your information

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Purpose-based collection

Bijli only collects the data necessary to deliver our services. We never request or gather information beyond what is required.

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Industry-standard encryption

All your data is secured with 256-bit SSL encryption. Data on Bijli's servers remains encrypted and is accessible only to authorised personnel.

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No Sale of Data

Bijli never sells your personal information to advertisers or third parties. Your data belongs to you — it is not ours to sell.

Consent-Based Use

Your explicit consent is obtained before your data is used. You may withdraw consent at any time through your account settings.

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Right to Delete Your Data

You may request the deletion of all your personal data at any time. Bijli will action this within 30 business days.

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Transparency & Accountability

You have the right to know where and how your information is being used at any time. bijli is fully transparent on this.

1

What data do we collect?

When you create an account and use bijli's services, certain information is collected. This comes from two sources: what you voluntarily provide, and what is automatically generated through your use of the platform.

Information you provide directly:

  • Name, Email Address & Mobile Number (collected at registration)
  • Date of Birth (for age verification)
  • National ID or passport number (for KYC verification)
  • Payment Method Details (bKash, Nagad, Rocket Number)
  • Bank Account Details (for large transactions)
  • Address (optional, if required)

Automatically collected information:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Times, Pages Visited & Click Patterns
  • Betting & Transaction History
  • Login Date, Time & Location
Please note: Bijli never stores your full payment card number or bank password. Sensitive payment information is processed directly in encrypted form.
2

Why and how is your information used?

Bijli uses the information it collects solely for defined purposes. Each purpose is clearly outlined below.

Bijli uses your data to improve our services, deliver relevant offers, and promote responsible gaming. We never sell or share your information with third parties for marketing purposes.

3

Who Is Your Data Shared With?

Bijli may share your personal data with certain parties in limited, specific circumstances — but it is never sold for commercial purposes.

Who It May Be Shared With:

  • Payment processors (bKash, Nagad, Rocket) – for transactions only
  • Identity Verification Providers – For KYC processing
  • Cybersecurity Partner – Fraud Prevention
  • Law Enforcement Agencies – By court order or legal obligation

Who It Is Never Shared With:

  • Advertisers or Marketing Companies
  • Other Betting Platforms or Casinos
  • Data Brokers or Information Resellers
  • Social media companies
Important: Whenever data is shared with third parties, we have data processing agreements in place requiring them to uphold Bijli's privacy standards.
4

Cookies & Tracking Technologies

Bijli uses cookies and similar technologies on its website to enhance your experience and ensure the site functions properly.

You can disable optional cookies from your browser settings. However, disabling essential cookies may affect the functionality of certain Bijli services.

5

How long is your data retained?

Bijli does not retain your data indefinitely. A specific retention period is set for each type of information we hold.

  • Core account data: retained for the lifetime of the account
  • Transaction records: 7 years from the date of the last transaction (as required by law)
  • KYC Documents: 5 years from the date of verification
  • Betting History: 3 years after account closure
  • Support conversations: 2 years
  • Analytics Data: Up to 2 years in anonymised form
⚠️ Transaction records are retained for an extended period as required by anti-money laundering laws and financial regulatory obligations.

Once the retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you.

6

Your Data Rights

As a bijli user, you have several important rights over your own data. We respect these rights and are here to help you exercise them.

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Right to Access

You may request a copy of all personal data Bijli holds about you.

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Right to rectification

You may request corrections or updates to any inaccurate or outdated information.

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Right to Erasure

You may request the deletion of your data where legally permissible.

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Right to restrict processing

You can temporarily pause the processing of your data under certain circumstances.

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Right to Data Portability

You can request a download of your data in a standard, portable format.

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Right to Object

You can object to marketing communications or the use of your data for specific purposes.

How to Exercise Your Rights: Email us at support@bijli.im or reach out via Live Chat. bijli will respond to your request within 30 business days.
7

Security Measures

Bijli protects your data using the highest industry-standard security measures. Security isn't a separate concern — it's built into everything we do.

  • 256-bit SSL/TLS Encryption – Applied to all data transfers
  • Two-Factor Authentication (2FA) – added security at login
  • Real-time anti-fraud monitoring system
  • Regular Security Audits & Penetration Testing
  • Restricted staff access – only authorized personnel can view your data
  • Sensitive data is stored in encrypted form in our database.
  • Automatic alerts and account lock triggered upon detection of suspicious login activity
⚠️ No system on the internet can guarantee 100% security. That's why your actions matter too – use a strong password, never share it with anyone, and report anything suspicious to us immediately.
8

Child & Minor Protection

Bijli is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

  • Age Verification Required at Registration
  • If there is any doubt, age must be verified with a national ID
  • If a user is confirmed to be underage, their account will be closed and all data deleted
  • If a child's information is collected by mistake, parents or guardians are encouraged to notify us

If you believe your child has created a bijli account, please contact us immediately at support@bijli.im. We will act promptly and delete all associated data.

9

Policy Changes & Updates

Bijli periodically reviews and updates this Privacy Policy. Any changes will be published on this page, and the "Last Updated" date at the top will be revised accordingly.

  • For major changes, you will be notified via your registered email or SMS
  • Minor changes will be updated directly on this page.
  • Continued use of Bijli after any changes takes effect constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request that your account be closed
To request a previous version of our Privacy Policy, please email support@bijli.im. We keep records of all versions from the last two years.
10

Contact & Complaints

For any privacy-related questions, complaints, or requests, please get in touch with us. bijli is committed to full transparency and takes every concern seriously.

  • Email: support@bijli.im (Subject: "Privacy Request")
  • Live Chat: Via the chat button on the right side of the website
  • Response Time: Usually within 72 hours
  • Complex matters: Fully resolved within 30 business days

For any complaints, we first attempt to resolve the matter internally. If a resolution cannot be reached, we will guide you on the next steps to take.

This policy was last updated on: 1 June 2026 | Next Review: January 2026

More important policies

Learn About bijli's Other Policies

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